Returns & Exchanges Policy
At Maruman, we strive for your complete satisfaction; if you are not entirely happy with your purchase, you may return eligible items within 30 days of delivery for a full refund or exchange. Please ensure that all returned products are in their original, unused condition with all packaging intact.
Return Process
- 1.Initiate Your Return
Log into your account or use our guest portal to select the items you wish to return and provide a reason for the request.
- 2.Prepare the Package
Securely pack the items in their original packaging and include the printed return authorization form inside the box.
- 3.Ship the Item
Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location.
- 4.Receive Your Refund
Once our warehouse inspects the returned goods, we will process your refund to the original payment method within 5-7 business days.